Privacy Policy

Who we are

Our website address is: https://bicalhooliveira.us/

Privacy Policy

Your privacy is important to us. It is the policy of Bicalho & Oliveira to respect your privacy regarding any information we may collect on the site bicalhooliveira.us, and other sites we own and operate.

We request personal information only when we truly need it to provide you with a service. We do so by fair and lawful means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

We retain collected information only for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifying information publicly or with third parties, except when required by law.

Our site may contain links to external sites not operated by us. Please be aware that we have no control over the content and practices of those sites, and we cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for personal information, with the understanding that we may be unable to provide some of the services you desire.

Your continued use of our site will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Cookie Policy

What are cookies?

As is common practice on almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page outlines what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or “break” certain elements of the site’s functionality.

How do we use cookies?

We use cookies for various reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them, in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (refer to your browser’s Help for instructions). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Cookies we set

  • Account-related cookies
    If you create an account with us, we will use cookies for the management of the sign-up process and general administration. These cookies are typically removed when you log out, but in some cases, they may remain afterward to remember your site preferences when you log out.

  • Login-related cookies
    We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are normally removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletter-related cookies
    This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for registered/unregistered users.

  • Order processing-related cookies
    This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Survey-related cookies
    Periodically, we offer surveys and questionnaires to provide interesting information, useful tools, or to better understand our user base. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after you navigate between pages.

  • Form-related cookies
    When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

  • Site preference cookies
    To provide you with a great experience on this site, we offer functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

  • This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track items such as how long you spend on the site and the pages you visit so that we can continue to produce engaging content. For more information about Google Analytics cookies, please refer to the official Google Analytics page.

  • Third-party analytics are used to track and measure use of this site so that we can continue to produce engaging content. These cookies may track items such as the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.

  • Periodically, we test new features and make subtle changes to the way the site is presented. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while we understand which optimizations our users appreciate the most.

  • As we sell products, it is important for us to understand statistics regarding how many website visitors actually make purchases, and therefore, this is the type of data these cookies will track. This is important for you because it means we can make accurate business forecasts that enable us to analyze our advertising and product costs to ensure the best possible price.

SMS Privacy Policy

We may collect personal information directly from you, for example during registration, while making an appointment, while setting up an account with us, when you contact us for customer support, at checkout, or during a phone call.

Personal information we collect directly from you may include first and last name, address, email address, and phone number.

By providing this information you agree to receive SMS and phone calls from Bicalho & Oliveira.

By initiating SMS communication, you agree to receive SMS and phone calls from Bicalho & Oliveira.

At any time, you can reply “STOP” to stop receiving messages, and HELP for assistance or receive further support from us regarding the message program.

Message frequency may vary, and data or message rates may apply.

Bicalho & Oliveira uses the information collected for the following purposes:

  • To process bookings and payments
  • To provide customer support and respond to inquiries
  • To send updates, confirmations, and relevant service information
  • To comply with legal obligations and prevent fraud
  • We do not share information with any third party. No mobile opt-in data will be shared with third parties.

I consent to receive text messages from Bicalho & Oliveira regarding my inquiry about our services, products, and support.

More information

We hope this clarifies things, and as mentioned previously, if there is something you are not sure whether you need or not, it is generally safer to leave cookies enabled in case they interact with a feature you use on our site.

This policy is effective as of October 2020.